Privacy policy

Privacy and Cookie Policy

Last Updated: January 21, 2026

As German Kupfermax / LE PLUS GROUP TEKNOLOJİ İTHALAT İHRACAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ, we operate this store and website, including all related information, content, features, tools, products and services, in order to provide our customers with a carefully prepared shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use and share your personal information when you visit or use the Services, make a purchase or carry out other transactions, or contact us.

If there is any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy will apply with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be associated with you. Personal information does not include information collected anonymously or information that has been anonymized so that it cannot identify you or be reasonably associated with you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

Contact information: Your name, address, billing address, shipping address, phone number and email address.
Financial information: Credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
Account information: Your username, password, security questions, preferences and settings.
Transaction information: Products you view, add to your cart, add to your wish list, purchase, return, exchange or cancel, and your past transactions.
Your communications with us: for example, information you include in your communications with us when submitting a customer support request.
Device information: Information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information: Information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: When you create an account, visit or use the Services, contact us, or otherwise provide personal information to us.
Automatically through the Services: From your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers: When we engage them to enable certain technologies and they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Providing, Personalizing and Improving the Services: We use your personal information to provide the Services to you, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and the products you are interested in, send notifications related to your account, carry out purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, for example to send marketing, advertising and promotional communications by email, text message or post, and to show online advertisements for products or services on the Services or on other websites based on products you have previously purchased or added to your cart and your other activities on the Services.

Security and Fraud Prevention: We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, unlawful, unsafe or malicious activity, protect public safety, and secure our services.

Communicating with You: We use your personal information to provide customer support, respond to you, deliver effective services to you and maintain our business relationship with you.

Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to conduct legal research, investigate or participate in potential or actual litigation or other adverse legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Share Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

With Shopify, vendors and other third parties who provide services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for the purpose of showing targeted advertising and marketing based on your online activities across different merchants and websites.
Where you direct, request or otherwise consent to our disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify

The Services are hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted and shared with Shopify and with third parties that may be located in countries other than the country in which you live, in order to provide and improve the Services for you.

In addition, to help protect, grow and improve our business, we use certain Shopify enhanced features that include data and information derived from your interactions with our Store together with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights over the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and the rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on those sites. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The inclusion of such links does not imply that we endorse the content of these platforms or their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” the personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain circumstances we may decline your request as permitted by law.

Right to Access / Know: You may have the right to request access to the personal information we hold about you.
Right to Delete: You may have the right to request that we delete the personal information we hold about you.
Right to Correct: You may have the right to request that we correct inaccurate personal information we hold about you.
Right to Portability: In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option shown in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact information provided below.

To learn more about how Shopify uses your personal information and about the rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity in order to process your requests as permitted or required by applicable law.

In accordance with applicable law, you may appoint an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we may require the agent to provide proof that they are authorized to act on your behalf, and you may need to verify your identity directly with us.

We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact information provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact information below or to submit your complaint to your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country in which you live. If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the competent authority of the United Kingdom, as applicable, unless the data transfer is made to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or email us:

Email: info@germankupfermax.com
Phone: +90 850 304 8871
Address: Yedpa Ticaret Sitesi, D Caddesi No: 28, Istanbul, Turkey